We sincerely apologize for any delay in your shipment and thank you for your patience. Please support directly by following these instructions so we can help you resolve this issue:
- Navigate to your Order History page.
- Find your transaction on this page.
- Tap on the big blue "Contact Support" button.
- Select the certain items you are inquiring about.
- Select the topic "Shipping Status or ETA."
- Describe your issue/query and tap “Ask Question.”
- While logged in, go to your Order History page: https://www.wish.com/transaction
- Find the item you're looking to contact support about.
- Click on "Contact Support," under the item's name.
- Select the most relevant topic.
- Describe your issue and click "Ask Question.
This will open a support question with our support team. We should respond within 1-2 days.