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When is my order eligible for payment?

Orders are eligible for payment as soon as we can confirm them as shipped. To expedite this process, the merchant should provide valid tracking IDs when they mark their orders as shipped.

If we are unable to confirm the shipment, then the order will not be eligible for payment until 30 days after date the merchant marked the order as shipped.

Here are some examples of when an order will be eligible for payment. These examples assume that you are normally paid on the first business day of the month:

1. Good Case: Paid in Same Payment Cycle

  • Transaction placed on Jan 27th
  • Merchant marked as shipped on Jan 29th
  • Wish gets confirmed tracking info on Jan 30th; the transaction become available for payment
  • Merchant will get paid for this transaction on Feb 1st (next payment date after Jan 30th)


2. Good Case: Paid in Next Payment Cycle

  • Transaction placed on Jan 27th
  • Merchant marked as shipped on Feb 1st
  • Wish gets confirmed tracking info on Feb 2nd; the transaction become available for payment
  • Merchant will get paid for this transaction on March 1st (next payment date after Feb 2nd)


3. Bad Case: Invalid Tracking ID

  • Transaction placed on Jan 10th
  • Merchant marked as shipped on Jan 12th
  • Wish never gets any confirmation for the tracking info because the tracking ID is invalid
  • The transaction become available for payment on Feb 11th (30 days after marked shipped)
  • Merchant will get paid for this transaction on March 1st (next payment date after Feb 11th)


4. Bad Case: No Tracking ID

  • Transaction placed on Jan 10th
  • Merchant marked as shipped on Jan 16th with no tracking information
  • The transaction becomes available for payment on Feb 17th (30 days after marked shipped)
  • Merchant will get paid for this transaction on March 1st (next payment date after Feb 17th)


5. Bad Case: Late Shipment

  • Transaction placed on Jan 25th
  • Merchant marked as shipped on Jan 31st
  • Wish gets confirmed tracking info on Feb 15th; the transaction become available for payment
  • Merchant will get paid for this transaction on March 1st (next payment date after Feb 2nd)
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